Please provide product type, dimensions, surface treatment (powder coating, wood grain transfer, fluorocarbon painting), and quantity via our online form or email. Our sales team will respond within 24 hours with a factory-direct competitive price.

The minimum order quantity varies depending on the product. Standard profiles support small batch orders, and some common sizes have no MOQ. For non-standard customized aluminum lines, please contact our sales team to discuss your specific requirements.

To start a custom profile order, please provide any of the following: a CAD drawing (DXF, DWG, or STEP file), a hand sketch with dimensions, a clear photo of an existing profile, or a physical sample that we can measure. Also let us know your required material grade (6063, 6061, etc.), wall thickness, surface finish, and quantity. The more details you provide, the faster and more accurately we can quote and produce your custom profiles.

Yes, our technical team offers end-to-end support from mold development, aluminum extrusion, surface treatment selection to finished product processing, helping you find the best decorative solution for your interior or exterior projects.

We accept T/T (bank transfer), L/C at sight, and for small amounts, PayPal or Western Union are also available. Standard terms are 30% deposit and 70% balance before shipment. Please contact us to discuss payment arrangements that work for your order.

For standard profiles, lead time is typically 7 to 15 days after order confirmation. For custom profiles requiring new molds, lead time is 25 to 35 days. Sample orders can be delivered in 7 to 10 days. Expedited shipping options are available upon request.

Yes, we provide free existing samples for standard profiles. You only need to pay the shipping cost. For custom samples, a small sample fee may apply, which will be refunded when you place a formal order. Please contact our sales team to arrange sample delivery.

We have a strict quality control system covering every production step from raw material inspection to final packaging. Each batch includes a Mill Test Certificate (MTC) with full traceability of chemical composition and mechanical properties. Third-party inspections such as SGS or BV are also available upon request.

We offer multiple shipping options including sea freight (FCL or LCL), air freight, rail freight, and express courier (DHL, FedEx, UPS) for small orders. Our logistics team will help you choose the most cost-effective and reliable shipping method based on your destination and timeline.